VIEWS App Support Page

Frequently Asked Questions (FAQ)

1. How do I create an account?

   • Download the app, tap "Create Account," and follow the prompts with your email or phone number.

2. I forgot my password. How can I reset it?

   • Tap "Forgot Password" on the login screen and follow the instructions sent to your email/phone.

3. How do I change my profile picture or username?

   • Go to your Profile → Edit Profile → Update your photo or username.

4. Why can’t I log in?

   • Ensure your internet connection is stable. If issues persist, reset your password or contact support.

5. How do I report inappropriate content?

   • Tap the "Flag" button on the post/profile → Select "Report" and follow the steps.

6. Why is my post not uploading?

   • Check your internet connection. If the problem continues, restart the app or try again later.

7. How do I delete my account?

   • Go to Settings → Miscellaneous → "Delete Account" and confirm. (Note: This action is permanent.)

8. How do I block a user?

   • Go to their profile page, tap the "3 dot" button in the upper right hand corner, and click "Block User".

9. Why am I not receiving notifications?

   • Check your device settings and ensure notifications are enabled for the app.

10. How do I contact support for other issues?

    • Email us at admin@themtncompany.com. We respond within 24–48 hours.